Payment Status Meanings

When a company has several payments in different parts of the process, it’s important to understand the meanings of every payment status. This will help with comprehension and efficiency.

Pending:

If a transaction’s status shows “Pending,” it means the transaction is still awaiting network approval to be processed.

Succeeded:

If a transaction’s status shows “Succeeded,” it means the payment has been accepted and approved for processing.

Failed:

If a transaction’s status shows “Failed,” it means the transaction did not meet the requirements to process the payment.

Settled:

If a transaction’s status shows “Settled,” it means the transaction has finished processing and the money has been transferred to the merchant's bank account.

Refunded:

If a transaction’s status shows “Refunded,” it means the transaction has been refunded to the credit card or bank account of the customer.

Partially Refunded:

If a transaction’s status shows “Partially Refunded,” it means a portion of the payment has been refunded to the credit card or bank account of the customer.

Need Help?

If you run into any issues, please send Pay Theory a message directly to the email support@paytheory.com or submit a ticket at https://www.paytheory.com/contact and we will be happy to assist you.